General Information

General Information

How do I get started with the Auto Delivery service?

When placing your order on our website, simply select the Subscribe & Save 5% option and choose your Delivery Frequency before adding the product to your cart. Repeat this process for each product you want to include in your Auto Delivery and then check out. Your Auto Delivery service is now set up, and yes, it really is that easy!

Am I locked into the Auto Delivery service?

No, there are no lock ins with the Auto Delivery service and you can manage and change your own subscription at your leisure via our online portal

Are there any Terms & Conditions I need to know about?

Yes, there are some simple things you need to know about and that information can be found in the Terms & Conditions under the Auto Delivery section.

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